Platform Features
Everything built for
Bangladesh ISPs
From template-free imports to MikroTik automation — browse 145 capabilities across 19 modules. 75 available today; 70 on the roadmap.
Available now
Coming soon
Smart Import
First in Bangladesh
5/7 live
Any CSV or Excel file
Upload exports from your old software — no fixed template or manual reformatting.
Auto column mapping
Headers are matched to billing fields with confidence scores; fix anything in one screen.
Preview before import
Review sample rows, row counts, and validation before data is written.
Error review & retry
Failed rows stay visible with reasons; edit and retry without re-uploading the whole file.
Pause & resume jobs
Large migrations run in the background — pause, resume, or cancel safely.
AI-assisted mapping
Coming soon
Let AI suggest mappings for messy Bengali/English headers and unusual layouts.
Google Sheets import
Coming soon
Pull subscriber lists directly from a shared sheet without downloading files.
Dashboard & Analytics
4/6 live
HQ overview dashboard
Active, grace, expired clients and collection totals on one screen.
Revenue & collection charts
Visual trends for billed, collected, due, and discount over any period.
Branch comparison KPIs
Compare branches side by side for growth and overdue exposure.
Real-time business snapshot
Key metrics refresh as collections and expiries change during the day.
Profit & loss summary
Coming soon
Revenue vs operating costs with net profit or loss for management review.
Custom dashboard widgets
Coming soon
Pin the charts and counts your team checks every morning.
Billing Management
12/14 live
Billing overview dashboard
Active, grace, expired, and collection totals at a glance by branch.
Invoice & collection history
Track every payment, discount, and due amount with searchable ledgers.
Pre-paid wallet balance
Wallet credit applies on recharge; balances show on client and collection views.
Pro-rata mid-month billing
Fair charges when clients join, upgrade, or change packages mid-cycle.
Grace period rules
Configurable grace days after expiry before auto-disable runs.
Auto-disable on expiry
Scheduled job disables PPPoE on MikroTik when billing + grace has passed.
Installation fee tracking
One-time setup fees with collection and balance adjustments.
Collection discounts
Apply discounts at payment time; reflected in collection and branch reports.
Package catalog & pricing
Speed profiles, monthly prices, and BTRC bandwidth allocation per plan.
Left / disconnected clients
Archive churned subscribers without losing history.
Automated invoice generation
Coming soon
System-generated invoices on each billing cycle without spreadsheets.
Promotions & coupon codes
Coming soon
Campaign-level discounts and limited-time package offers.
Recurring subscription billing
Monthly and custom cycles renew automatically on each client’s billing day.
Payment status tracking
Paid, partial, due, and overdue states on every subscriber account.
Invoicing & Estimates
2/6 live
Professional invoice builder
Line items, taxes, discounts, and your logo on every bill.
Invoice & payment history
Searchable ledger of every bill and collection per client.
PDF invoice download
Coming soon
Export or print branded invoices for clients and accountants.
Email invoice to client
Coming soon
Send PDF bills automatically when a cycle is generated.
Estimates & quotes
Coming soon
Send installation or package quotes before the client commits.
Quote-to-invoice conversion
Coming soon
Approve a quote and convert it to a live bill in one click.
MikroTik & Network
7/9 live
PPPoE secret sync
Create, update, enable, and disable secrets from billing events.
Real-time online status
See who is online with IP, uptime, and session details.
Live traffic monitor
Per-client bandwidth stream from the router for support calls.
MAC bind & unbind
Bind PPPoE to customer CPE MAC — single or bulk from the client list.
Multi-router support
Connect many MikroTik routers across branches and zones.
PPP profile sync
Refresh and push package speed profiles when plans change.
Config backup & download
Coming soon
Trigger RouterOS backups from the panel with download history.
Bulk router resync
Reconcile secrets and profiles after outages or manual router edits.
OLT / GPON integration
Coming soon
Provision and monitor fiber ONUs alongside PPPoE clients.
Client Management
8/10 live
Smart search & filters
Find clients by name, phone, username, zone, status, or package instantly.
Bulk actions
Move branch, change package, bind MAC, sync router, or archive many clients at once.
Zones, subzones & boxes
Geographic hierarchy for field teams and collection routing.
Multi-branch operations
Switch branch context; policies and data stay isolated per branch.
Package change preview
See pro-rata impact before confirming an upgrade or downgrade.
Recharge & billing cycle
Extend expiry, adjust cycle day, and apply wallet credit in one flow.
Device catalog
Track CPE models issued to subscribers.
Client activity audit
Who changed what on a client record — tied to platform audit reports.
Custom profile fields
Coming soon
Add ISP-specific data columns to every client profile.
Document & ID storage
Coming soon
Attach NID scans, agreements, and installation photos per client.
Reports & Compliance
8/12 live
Bill collection reports
Daily trends for billed, collected, due, and discount by period.
Branch-wise analytics
Compare branches on revenue, dues, and client counts.
Zone-wise reports
Performance breakdown by zone and subzone.
Customer reports
Subscriber lists filtered by status, package, and location.
SMS / message reports
Delivery status, template usage, and spend per branch.
Platform audit trail
Every staff action logged for accountability and disputes.
Export to Excel / CSV
Download report tables for accountants and management.
BTRC compliance export
Coming soon
One-click regulator-ready export for any date range.
Scheduled report email
Coming soon
Auto-send collection or due lists to managers every morning.
Sales trend analytics
Month-over-month growth charts for collections and new activations.
Tax / VAT summary reports
Coming soon
Configurable tax rules with period summaries for filing.
Profit & loss statement
Coming soon
Full P&L export matching your chart of accounts.
SMS & Notifications
7/10 live
Due & expiry SMS
Automated reminders before and after billing due dates.
Custom SMS templates
Per-branch templates for welcome, due, expiry, and tickets.
Bulk custom SMS
Send campaigns to filtered client groups with credit tracking.
SMS logs & delivery status
Full history with retry for failed messages.
SMS gateway settings
Zapify managed credits or connect your ADN SMS credentials.
Ticket SMS alerts
Notify clients and staff when tickets are opened or updated.
WhatsApp notifications
Coming soon
Due reminders and ticket updates on WhatsApp Business API.
SMS campaign scheduler
Coming soon
Plan promotional blasts for festivals and renewals.
Email notifications
Coming soon
Due reminders, welcome messages, and ticket updates over SMTP.
New-client welcome SMS
Auto-send credentials and package details when a subscriber is created.
Payments & Gateways
3/9 live
Cash, bank & mobile methods
Record bKash, Nagad, card, and cash collections on recharge.
Collection ledger
Every payment tied to client, branch, and collector.
SMS credit checkout
Purchase SMS balance through supported recharge gateways.
SSLCommerz checkout
Coming soon
Cards and mobile banking through Bangladesh’s leading payment aggregator.
bKash auto-verify
Coming soon
Match incoming bKash payments and activate clients automatically.
Nagad auto-verify
Coming soon
Instant Nagad confirmation without manual reconciliation.
Rocket auto-verify
Coming soon
Dutch-Bangla Rocket payments with automatic client activation.
Auto payment confirmation
Coming soon
Gateway webhooks mark bills paid and extend expiry without staff action.
Client self-payment portal
Coming soon
Subscribers pay dues online and extend expiry themselves.
Support & Operations
4/6 live
Support ticket desk
Create, assign, and resolve complaints with full message history.
Ticket categories
Organize issues by type — billing, network, installation, and more.
Client-linked tickets
Open tickets directly from a subscriber profile.
Organization onboarding
Guided setup for company profile, branch, and first server.
POP reseller tickets
Coming soon
Separate queues for POP and bandwidth reseller partners.
Field technician app
Coming soon
Mobile app for installs, closures, and on-site ticket updates.
POP & MAC Reseller
0/6 live
Independent reseller logins
Coming soon
Each reseller manages their own clients and collections.
MAC-based access control
Coming soon
Restrict reseller routers and zones by MAC and geography.
Reseller package pricing
Coming soon
Wholesale rates and retail markup per reseller.
Reseller balance & top-up
Coming soon
Pre-paid balance with auto-disable when depleted.
Reseller collection reports
Coming soon
Due, collected, and client counts per reseller account.
Bandwidth reseller mode
Coming soon
Upstream capacity resale with separate billing rules.
Hotspot Management
0/5 live
Hotspot overview dashboard
Coming soon
Sessions, revenue, and portal health in one view.
Voucher batches
Coming soon
Generate, export, and track hotspot voucher redemption.
Hotspot packages & validity
Coming soon
Time- and data-capped plans for cafés and public Wi‑Fi.
Captive portal settings
Coming soon
Branded login page, auth rules, and landing options.
Hotspot billing & collections
Coming soon
Payment logs and collection insights for voucher sales.
Business Operations
0/7 live
Expense tracking
Coming soon
Log office, fuel, and field costs with categories and receipt uploads.
Inventory & stock alerts
Coming soon
Track routers, ONUs, and cables across branches with low-stock warnings.
Point of sale (POS)
Coming soon
Quick walk-in recharge and package sale at your front desk.
Projects & billable tasks
Coming soon
Track installation jobs, hours, and linked billing for enterprise clients.
Operations calendar
Coming soon
Due dates, installations, and follow-ups on a shared team calendar.
Affiliate & referral program
Coming soon
Referral codes, commission rules, and payout reports.
Domain & hosting billing
Coming soon
Sell and renew domains and hosting packages alongside ISP plans.
Domains & SSL
5/5 live
Free platform subdomain
Instant hostname on Zapify (e.g. yourisp.zapifybilling.com) — active on signup, no DNS work required.
Custom domain support
Run the panel on your own hostname (e.g. billing.yourisp.com). Zapify configures DNS and HTTPS for you.
Free SSL (HTTPS)
TLS certificates on platform and custom domains so staff and clients always connect securely.
Primary domain selection
Mark which hostname is primary for links, emails, and client-facing URLs.
Domain status in settings
View platform and custom domains with connection status from your organization settings.
Branding & Platform
4/6 live
White-label logo & colors
Your ISP brand on invoices, SMS, and the staff panel.
Invoice layout settings
Customize headers, footers, and terms per branch.
Mobile-responsive web panel
Full billing operations from phone or tablet browsers.
Bangla & English interface
Coming soon
Work in the language your team and clients prefer.
Custom panel domain
Pair your ISP brand with a custom hostname — included on all plans with assisted setup.
Additional languages
Coming soon
Expand beyond Bangla and English for regional teams.
Security & Team
5/9 live
Roles & permissions
Granular access for billing, support, network, and field staff.
Multi-user accounts
Invite team members per branch with activity accountability.
General & invoice settings
Branding, expiry scheduler, and invoice layout per branch.
Email settings
SMTP configuration for system notifications.
Two-factor authentication
Coming soon
OTP or authenticator app for admin and staff logins.
Public API & webhooks
Coming soon
Integrate billing events with your website or accounting tools.
SSL encryption in transit
HTTPS everywhere; tenant data isolated per ISP organization.
Automated cloud backups
Coming soon
Daily encrypted backups of billing data with restore support.
Accounting software sync
Coming soon
Export or sync with popular bookkeeping tools.
AI Assistant
Coming soon
0/7 live
AI import column mapping
Coming soon
Resolve ambiguous headers when rule-based matching is not enough.
AI billing copilot
Coming soon
Ask questions about dues, collections, and reports in plain Bangla or English.
AI SMS drafts
Coming soon
Generate due and promotional SMS copy from templates and context.
AI ticket summaries
Coming soon
Summarize long complaint threads for faster handoffs.
AI expense categorization
Coming soon
Auto-tag receipts and costs into the right ledger categories.
Smart cash-flow forecast
Coming soon
Predict collections and shortfalls from historical billing patterns.
Billing anomaly alerts
Coming soon
Flag unusual dues, duplicate payments, or collection drops early.
Client Portal
1/6 live
Client login
Secure portal access for subscribers (rolling out gradually).
View balance & expiry
Coming soon
Clients see package, due amount, and expiry date online.
Download invoices
Coming soon
Subscribers download PDF bills and payment receipts anytime.
Online payment history
Coming soon
Full statement of recharges and collections in the portal.
Online recharge
Coming soon
Pay via bKash/Nagad and extend service without calling the office.
Open support tickets
Coming soon
Clients submit and track complaints from their phone.
Mobile Apps
0/5 live
Android staff app
Coming soon
Collections, client lookup, and ticket updates for field teams.
iOS staff app
Coming soon
Same power on iPhone for collectors and support staff.
Android client app
Coming soon
Subscribers check balance, pay dues, and open tickets.
iOS client app
Coming soon
App Store release for customer self-service.
Push notifications
Coming soon
Due reminders and ticket replies on lock screen.
See It Live
Ready to see these features in action?
Book a free demo — we will show Smart Import, billing, MikroTik sync, and everything available on your plan today.