Privacy Policy

Last updated: July 13, 2026

Zapify Billing ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information: name, email address, phone number, company name
  • Billing information: payment details processed through secure third-party gateways
  • Client data: PPPoE usernames, contact details, and billing records you upload to the platform
  • Usage data: log files, IP addresses, browser type, and pages visited on our website

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Zapify Billing platform
  • Process transactions and send related billing information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage trends to improve our services

3. Data Storage & Security

Your data is stored on secure cloud infrastructure with encryption at rest and in transit. We implement industry-standard security measures including access controls, regular backups, and security audits to protect your information.

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating the platform (e.g., SMS gateways, payment processors), subject to confidentiality agreements. We may also disclose information if required by law.

5. Your Client Data

Data about your ISP clients that you enter into Zapify Billing remains your property. We process this data solely to provide the services you have subscribed to and do not use it for any other purpose.

6. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your account data for as long as your account is active. Upon account termination, we will delete or anonymize your data within 90 days, except where retention is required by law.

8. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or object to certain processing activities by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at info@zapifybilling.com or +8801939106083.